Please note that we cannot issue refunds for missing or undelivered merchandise before 4 weeks time. This is due to any delays dealing with USPS, international shipping, and customs.
Additionally, all custom and made to order product sales are FINAL. Unless the product is defective, we are unable to issue a refund or return.
If your items have not arrived within 4 weeks of shipment, please see the "CONTACT" section of our site, or send an email with your name and order number to the following address: firstname.lastname@example.org
We apologize for any inconvenience here! We appreciate your time and patience.